Tuesday, March 14, 2006
Just testing some new changes to the site. This entry should not be here more than a few days.
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Thursday, March 09, 2006
1. Open iChat
2. Go to the pull down menu titled iChat
3. Select Preferences
4. Select the Accounts icon
5. Select the Security tab (the middle one, between Account Information and Server Settings)
6. Click the Enable button next to the message about encryption status
7. You’re set! Be sure the people with whom you’re IMing also have setup their security.
Note that these instructions assume you’re using .Mac.
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http://www.macdevcenter.com/pub/a/mac/2005/08/19/clamav.html?page=1
One complaint about this product has been that it does not disinfect files… the way Norton’s product does.
http://www.symantec.com/home_homeoffice/products/virus_protection/nav10mac/
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Ed called in looking for a good laptop to use in his truck, that uses wireless GPS, here are two that work on the Mac:
http://www.macgpspro.com
http://www.gpsy.com
Thanks Keith!
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Wednesday, March 08, 2006
Here’s the link to more information, to sign up.
http://www.ondecktech.com/events/031506.html
You’ll learn why e-mail security is important, how to apply for a public key to secure your e-mail, and how to configure your e-mail client (Outlook, Apple Mail, Entourage).
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Boris called in for help again tonight. We have two suggestions for tools to convert real player files to mp3s for OS X:
From James: http://www.allformp3.com/
From Keith: http://www.mycoolmedia.com/audioconverter.php
Thanks, guys!
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Monday, March 06, 2006
There’s a well-considered response to the latest hype about “flaws” in Mac OS X’s security located here:
http://www.internet-nexus.com/
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Wednesday, March 01, 2006
Paypal has a portal with tips on precenting identity theft, a victims guide, a spoof tutorial (how to identify fake e-mails), a protection checlist, security center and additional resources.
https://www.paypal.com/cgi-bin/webscr?cmd=xpt/cps/general/IdentityProtection-outside
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Friday, February 03, 2006
Was sent a question from Chris at CBS:
“Where does the Video I-Pod stand with being able to import video from TiVo unit directly? Like, when I have my Mythbusters show on my Directv play list and I want to download it to a video I-Pod for the train ride. Do I first have to go through a computer? Is the technology for that direct connect there yet? Thanks Brother!”
Great question. Here’s a link to the TiVo site about their intentions to bring TV programming to the iPod the first quarter of this year (press release from 11/05):
http://www.tivo.com/cms_static/press_66.html
It’s due out in February, according to updates from the New York Times. Don’t want to wait? Here’s a how-to-now for Windows, from the engadget.com site, by contributor Dave Zatz:
http://www.engadget.com/2005/10/18/how-to-get-tv-shows-off-of-your-tivo-and-onto-your-ipod-with/
If that how-to is too complicated, you can use (can’t recommend because we haven’t tried it ourselves) TVHarmony.com’s AutoPilot, also for Windows, available here:
http://www.tvharmony.com/main/products.php
Or MyTV ToGo (also Windows only): http://www.mytvtogo.com/site/index.html
Here’s a link to a non-trivial script that can be setup to run on your Mac OS X, from Anders.com:
http://www.anders.com/cms/143/TiVo/Podcast/iPod/convert/video
Got a Mac and want the ability to convert simply, now? Consider El Gato’s Eye TV. It’s a TiVo replacement, recording directly to the hard drive of your Mac. learn more here: http://www.elgato.com/
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Wednesday, February 01, 2006
Boris called in with a question about having had a problem with MicroMat’s Tech Tool Pro and Tiger.
Micromat says only 4.0.4 or later of TTP should be used with Tiger, Boris has unfortunately used 4.0.1 on Tiger. Our recommendation is to register TTP at Micromat’s website, which will enable access to their support, where you can find out if there’s a fix for the problem that the incompatibility has caused, as this is a known problem, perhaps there’s a known solution?
But has this update actually fixed the incompatibility?? Here’s someone else (among others) that’s reporting a problem recently (two weeks ago), using 4.1.1 on 10.4.4: http://www.macupdate.com/reviews.php?id=4307
Take a look at a comparison of disk utilities for Mac here: http://db.tidbits.com/getbits.acgi?tbart=07696
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Tuesday, January 10, 2006
Thanks to Steve and Johnnie and WGN for the media badge. Listen to our broadcast on Website Wednesday Night starting just after 11PM CST, broadcast across 38-states, old-school style radio on AM 720, or via the internet, new-school style. http://www.wgnradio.com
With a glance at my badge, the security guard dressed from Men in Black, directed me to a mob of journalists and other pretenders with media badges where we waited for 45 minutes prior to Steve Jobs’ keynote address. Listening to them speculate about Steve’s announcements, the mostly young and wrinkle-clothed crowd glanced excitedly around them, smiling nervously, some gathering around authoritative-sounding prognosticators, others quietly text-messaging or sitting on the floor typing into their laptops. http://www.moscone.com/
I think about Art, the GM of the San Francisco Apple Store just a couple blocks away from the Moscone Center here in San Francisco, busy preparing his store for what is likely to be a not just another very busy day. It’s likely he’ll have new products to sell, most of his team is just finding out about them, and receiving the training they’ll need to handle the questions from enthusiastic customers just a short hour after the beginning of the keynote, scheduled for 9AM PST. Art is likely to be on the floor of his store all-day, like most other GMs in the 134 other Apple Stores around the country and now the world. But what other GMs are as likely to get drop-in visits from Apple Computer, Inc. luminaries as Art, especially today, when so many are in town for this Mac World 2006? His team’s anxiety I can understand, but why are these other thousands of media, exhibitors and visitors so excited? http://www.apple.com/retail/sanfrancisco/
Two people in front of me are complaining about the lack of media center integration with the Mac, and speculating about an announcement there. “What about EyeTV?” I ask. “I don’t like it,” says Lucas, a journalist from Oslo, “I can’t use the content in combination with other programs. While it is like Tivo for my Mac, it’s not good in comparison to Windows Media Center.” I ask if he is using the HD version. “No.” http://www.elgato.com
A six foot tall dark-haired white guy with a black, button-down shirt gets the crowd’s attention. “Ok, we’re going to proceed to the auditorium, please don’t run!” Fat chance. The leaders among the media crew, many who had just a few minutes before pushed their ways to the ropes, sprint like released gazelles for the yawning auditorium doors, the sound of their feet drowning out further feeble “please walk!"s. http://www.cms.int/species/ss_antelopes/ss_antelopes_news.htm
Inside of the auditorium I find a seat as close to the center as possible, on an end-row, as ensconced as I’ve felt in Macdom since my last time on the Apple campus. Security in all black except white, collared, button-down shirts, help corral everyone into their sections. 20 video cameras from various networks are arrayed to the left of the stage, the still photographers in front of them, closer. Helpers in black pants, with pale blue Apple shirts and modest, white Apple logos next to the word “staff” circulate, answer questions and direct errant audience members. Everyone has their exhibition passes on display, worn around their necks, like musical chairs now, looking for a place to sit down. The music is playing clearly, above the noise of the crowd, Beck, RadioHead and Seal. The stage is empty except for a podium to the left of a floor to ceiling screen currently filled by an enormous white Apple logo, to the right and left surrounded by cobalt-blue curtains stretching what seems like to the walls on either side, lit dramatically by diagonal, white spot lights. Camera flashes strobe the room. A staff member stands in the open walk-way next to me, and raises her index finger, standing still as we enter the last minute before Steve takes the stage. An electric boom stretches above and across the audience from the right side of the auditorium, lifting itself high to the ceiling to deliver a shot of this standing-room-only event. http://www.last.fm/music/Radiohead/_/Packt+Like+Sardines+in+a+Crushd+Tin+Box/+tags
The lights dim and Steve Jobs walks onto the stage from the audience’s left, in his trademark casual attire, to general applause. “Good morning and welcome to Mac World.” He starts in almost immediately with his corporate darling, Retail, sharing that with 135 stores, and 26 million visitors this holiday quarter, Retail has had its first Billion dollar quarter. Not only Retail, but Apple as a whole has had a record quarter, and Steve announces financial results of $5.7 billion dollars gross sales for Apple’s fourth quarter, 2005. Let’s talk about Music, after music to investor’s ears. http://www.apple.com/pr/library/2005/oct/11results.html
After quipping about speculation that Apple might sell 7, 8, or even 9 million, Steve reveals Apple sold more than 14M iPods last quarter, making 42M total sold, of which 32 million were sold in 2005 alone. iTunes retains a comfortable lead, with 83% of the market share. He seemed particularly surprised and delighted to report that 8M+ videos have been sold since October, and that the Rose Bowl is the #1 video download, among a number of sports titles recently added to the iTunes line up. Steve clearly enjoys telling us that classic Saturday Night Live will now be carried, including the best of John Belushi and Gilda Radner, and as illustrated by clips from Samurai Delicatessen, the Blues Brothers singing and dancing (shows my age, I smiled and got goose bumps, predictably why Steve is so enthused) and the Coneheads. http://www.amazon.com/gp/product/B000A6T22G/104-1925488-1071160?v=glance&n=130
For the iPod we’ve got a new remote control and FM Tuner, small and engaging, well-integrated into the fifth generation iPods (doesn’t look like support is available for the fourth and prior generations, sorry, many of us will have to fork out some more clams to benefit from this one). It actually displays the radio station on the iPod, BIG, so you can see it clearly even with aging eyes. Very clever! $49. I wonder if this was something on which my brother worked… he’s like a cipher now that he’s working there. http://www.mae.cornell.edu/hgr/
Punctuating his talk about Music, Chrysler has announced major iPod integration on over 3M cars, leading Steve to crow now over 40% of cars sold in the US will offer iPod integration. No surprisingly, no mention of the status of Apple Records’ lawsuit. http://www.legalzoom.com/articles/article_content/article11325.html
“‘Nother thing I now want to talk about...” is Aperture. He wants to make Aperture as material to photographers as Final Cut Pro has become to the work of videographers. Steve spends a lot of time demonstrating features of Aperture, on clips of photographers at work, using Aperture successfully, talking about how it revolutionizes their work flows. Steve is clearly committed to Aperture, even given its rough seeming start. http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore?productLearnMore=MA154Z/A#rev
Widgets, we don’t need no stinking widgets. Well, we’ve got more than 1500 apparently, and with the announced Tiger OS X 10.4.4 update, we’re getting some new ones from Apple, including and not limited to Google, Snow Conditions, and Sports & News widgets. http://www2.konfabulator.com/forums/index.php?showtopic=12077
Let’s dive into iLife ‘06, ‘cause it’s there. Here. Zowie! This is one of the products I’m going to walk out of the convention center and buy from Art today. I’m looking forward to setting up my mom’s computer to share photos using new photocasting. iMovies can now be exported directly to your video iPod. iDVD supports third party DVD burners (finally), wide-screen menus and a curiosity-inducing “Magic DVD” feature. At $79, the updates to many of the key applications, including iPhoto, GarageBand and iMovie look promising enough (more on these in a moment), but also we get a new application: iWeb. Yep. Apple has taken the plunge into web-creation software, tying it neatly into .Mac service ($99/year, now more than 1 million subscribers), and positioning it carefully versus other competitors as the most Beautiful and Easiest to Use out there. I will use it soon, hopefully to post a revision of this blog, and will give you the skinny on its actual use soon thereafter. For the moment, in addition to RSS compliance, iWeb’s tight integration with the rest of iLife is compelling. http://blogs.law.harvard.edu/tech/rss
And the rest of iLife ‘06 is compelling by itself. GarageBand has become recast as a podcasting work shop, with all the tools in one place, organized to make getting your graphically enhanced pod-casts to the web with ease and quality. iPhoto has jumped an order of magnitude in its ability to store photos, from 25K to 250K, and it now “scrolls like butter”, yes, that’s a quote from Steve. Even he paused to consider that metaphor. I was very impressed with the new calendar, card and book creation features, and based on the demonstration, will probably stop recommending Print Shop, after confirming practical experience. Sorry, MacKiev. http://www.mackiev.com/
The new podcast studio in GarageBand is going to tip Steve finally to making the Mac-plunge, I predict, once demonstrated to him. Steve says, it’s “going to be the best way in the world to create pod casts,” and, with its auto Ducking effect (no ducks were killed in the making of GarageBand ‘06, it’s a feature that automatically lowers the volume of other tracks while your primary, speaking track is playing), iChat integration to bring in remote interviewees, and various vocal enhancement filters, it seems a winner. We briefly cover some new features of iWork, such as 3D charts, before we move into the Mac part of Mac World. http://www.engadget.com/2004/10/05/engadget-podcast-001-10-05-2004-how-to-podcasting-get/
Apple shipped more than 1 million Macs every quarter last calendar year. By June they promised they’d ship Macs with the Intel ship, and guess what? Dressed in an all-white, clean-room suit complete with helmet per the Intel commercials, Paul Otellini, CEO of Intel steps from behind the curtain to the right of the screen in a cloud of rushing smoke. He’s got a round, dull-gold-colored chip platter with him. He’s here to tell us Apple and Intel have met the expectations they’d set. In fact, they’re early in shipping Macs with the Intel chips. We see the commercial that’s going to be released, and it’s a doozie, world-class, funny and inspirational. The iMac is now available with the Intel core duo, and it tests at 2 to 3 times as fast as the iMac you could buy from Apple only yesterday. In 10.4.4, all of the Apple applications that are included with Macs, and the operating system are entirely native, what’s called “Universal”, and other applications from third parties, such as Microsoft Office (Microsoft took the stage to announce an official commitment to the Mac platform, and guaranteeing support and upgrades for Microsoft Office for the Mac for at least the next 5 years… it felt like a royal wave, like “you may continue about your business"), will run in an emulation-mode called Rosetta. The pro applications will be available from Apple via what’s being titled a Crossgrade for $49 each in March of this year, 2006. http://www.ancientegypt.co.uk/writing/rosetta.html
You can check out the new product line up online, at Apple. Suffice it to say my favorite feature is the Magsafe. After working at Apple Retail, I know how frustrated people can get who’ve yanked their powerbooks off their desks by tripping over their power cables. Magsafe seems likely to materially reduce or eliminate this panic-inducing event, and who knows how many years of life this may spare us? It works by using a small magnet instead of friction to connect your MacBook Pro to the wall… did I mention the new Apple laptop? Shipping in February, the MacBook will be the thinnest Apple laptop ever (not the lightest at 5.6 lbs loaded), and 4 to 5 times faster than the current line up of G4s. That means a safe 10 times faster than the now doggishly slow-seeming Tibook (titanium powerbook) that I’m using. I’ve got my order in already, and I’ll be sure to quietly mention its arrival and my experience with it some time in February, given it ships as expected. Steve promises the entire Mac line-up will be using the Intel chips by the end of the year, and not Intel’s “old” technology (so yesterday, man), but the new Intel Core Duo chips. It may be of interest to some of you that the new Apple laptops will have the industry-standard express card slot. This type of compatibility is what my company has been hoping for from Apple, will better enable solution building. More on this sometime soon…
In the press room I warn a journalist plugging in next to me, “my computer is not MagSafe, so be careful.” I give him the eye, and he smiles. I don’t smile at all. The real coffee is out in seconds, there are media people fighting over decaf. Over decaf! Some people just have to fight over something. My new MacBook is ordered, and until it’s an actuality, hopefully some time in February, without MagSafe and a Sudden Motion Sensor, suddenly I’ve become anxious about my data. It feels drafty in here, like I just realized I forgot to wear my pants.
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Thursday, December 22, 2005
Luke! Here’s a link to About.com, top 10 game pads, starting with a wireless one! We tried looking up some on Amazon.com, and found review after terrible review confirming our worst fears about wireless game pads (high latency, short battery life), so caveat emptor:
http://compactiongames.about.com/od/hardware/tp/gamepads.htm
We had a caller asking why Apple has discontinued the e-Macs… he’s looking to do video production and wants to spend under a $1000. Take a look at the auctions on e-bay, using the search criteria (without the quotes) “apple tower g4” and you’ll come up with a number of alternatives to buying a new mini, which may not have a big enough internal hard drive for you. We found 14 active auctions tonight. Note you *could* always add an external firewire hard drive…
More questions? Visit our forums. Thanks for checking in with us!
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Thursday, December 01, 2005
That problem sounds like a drag!
Here’s a link to fixing problems with 10.2: http://www.macattorney.com/tutorial.html#Anchor-58320
Pay particular attention to “6. /Can’t Drag And Drop/Corrupted Preferences”
If this doesn’t fix your problem, please visit http://forum.ondecktech.com and leave your questions there, we’ll do our best to help you!
Thanks to Cody for this suggestion.
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Saturday, October 01, 2005
OnDeckTech’s open house, training center & 24/7 live help
Shameless self-promotion edition of our newsletter
Our newsletter will be back next month with another informative edition about Apple technology. We’ve been so busy getting ready for our open house this week, we haven’t had a chance to devote time to another edition of our monthly newsletter!
If you’re in Chicago and have time Friday, October 14, you’re invited to visit our open house at 1464 N. Milwaukee Avenue in Chicago’s Wickerpark neighborhood between the hours of 8AM and 7PM. You’ll be able to meet our team of Apple-certified nerds, and some others, and see where we work our magic. We apologize our facility is not wheel-chair accessible, and is a third-floor walk up.
New Mac Training Center Opening in Wickerpark Neighborhood of Chicago
OnDeckTech’s new training center is opening Friday, October 14th, at 1464 N. Milwaukee, 3rd floor. Beginning this month the company plans to offer a variety of courses designed to integrate with and complement those classes already offered by the Apple Stores, including courses on Microsoft Office on the Mac, Internet Marketing from your Mac, and Filemaker Pro for Business and Life. Courses, as they become available, will be listed at http://training.ondecktech.com . Prices start from Free with a subscription to OnDeckTech’s help service. More information on OnDeckTech, the only computer consulting company with 24-7 live support from Apple-certified consultants, can be found at http://www.ondecktech.com.
24/7 Live Computer Help
As of September 1, 2005, we’ve got the only Apple-certified techs available every hour of every day live to help our customers. You can chat with one of our team members through our new java-based chat system, directly from our home page at http://www.OnDeckTech.com . We’re still available by video chat 24/7, too, at ondecktech@mac.com . And of course, we’re also available toll-free at 888-236-6332 (888-BE-ONDECK).
Afterword
Got ideas for topics for our monthly newsletter? Have feedback on this newsletter? E-mail me at gray@is.org
Thank *you*, for reading the OnDeckTech newsletter. And thanks to all of you who listen to our show on Wednesday nights on WGN, kindly visit our websites, participate in our free Mac help forums, and take advantage of our services. We also encourage you to tell your friends and associates about our resources, be sure to read about our paid referral program on our main website!
Mail website: http://www.ondecktech.com
Free Forums: http://forum.ondecktech.com
Archive & Show Notes: http://www.is.org
Free local community website: http://www.wickerpark.com http://www.bucktown.com
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Thursday, September 01, 2005
A “nano” mention of the new iPod Nano and Rokr
[Not covering this more than briefly because it’s news that has already saturated the known universe...]
It’s said one can never be too rich nor too thin. Apple has released an iPod Nano to replace the iPod mini, with new features including a “rich” color screen, and extra svelte, smaller and lighter body. Not content with rich and thin alone, Apple has made the Nano longer lasting than the Mini it replaces, not a bad trait, either… and with a 14-hour battery, the iPod Nano is no slacker. Apple also released an operating system for the new Motorola Rokr cell phone, allowing the phone to sync about 100 songs with iTunes on Mac or Windows computers.
24/7 Live Computer Help
As of September 1, 2005, we’ve got the only team of Apple-certified techs available every hour of every day live to help you. Communicate with a friendly OnDeck tech through our new java-based chat system, directly from our home page at http://www.OnDeckTech.com . We remain available by video chat 24/7, too, at ondecktech@mac.com . And of course, we’re also available toll-free at 888-236-6332 (888-BE-ONDECK).
We offer a free initial consultation to understand your needs and inform you of pricing.
When to back-up your data (and when not to?)
You may think I’m going to harass you to back-up your data no matter what. Well, you’re pretty much correct.
There are some circumstances where you don’t have to back-up, here are two:
A. You don’t store any personal data/files on your computer. We have a number of customers in this situation, they use their computers only for checking e-mail which is all stored on a website or corporate e-mail server, and for surfing the internet. The only thing they have to lose is some time and some bookmarks.
B. Your data is stored on a central server. We have quite a few customers, including people working from home, whose personal data is not stored locally on their computer, but remotely on a computer at their office. Same basic deal as in A, you don’t have much to lose, so there’s not much to worry about.
For just about everyone else, I’ll repeat what we say on the air every week: there’s Death and Taxes, and you can also count on your computer failing at some point, regardless of its supposed quality. It’s seldom I meet anyone who cares more about their computer than the information they have stored on it:
Your computer *is* your data. Protect your data!
More about how to perform back-up operations in our next newsletter, when well discuss a number of straight-forward, and even some free strategies to make regular back-ups.
Creating a Smart Mailbox in Mail
As of September 1, 2005, the latest version of Mail is 2.0.3, and includes the ability to create “Smart Mailboxes.” If you’ve worked with filters or filtering in other e-mail programs, this is a short cut to create filters. Not worked with filtering before? “Filtering” organizes incoming messages based on rules that you define, placing your incoming messages in other mailboxes or directories. For example, every time you get a message from work, it might automatically go into a mailbox you’ve defined only to receive work mail.
Apple’s Mail program makes it particularly straightforward to setup these filters, rules or Smart Mailboxes. As a message comes in you’d like to automatically filter in the future, highlight the message, and chose New Smart Mailbox Folder ... from the Mailbox pull-down menu. You should see a new window that looks like this:
From here, name it, select the options/criteria/rules you’d like for your new Smart Mailbox, click OK and your new mailbox will begin collecting incoming messages that match the rules you defined!
Mac mind-mapping software
Tired of using Sticky Notes, or paper, or for that matter Visio? If so, please take some time to download truly exceptional software for mind-mapping, invention, process and work flows made by Nova-mind, at http://www.Nova-Mind.com .
Here is a quick example of what can be accomplished with NovaMind, fun stuff:
Safari Update
Safari, Apple’s web browser, has been updated to version 2.0.1 for Tiger (you must have OS X 10.4), and it is so far my favorite update. Let’s go so far as to say it’s a reason to update to Tiger. It has resolved a number of problems we’d been having with various websites in prior versions of Safari, including even our own site, where Firefox worked well, but Safari was having problems with our new Java-chat technology. Now, with this Safari update, you can chat 24/7 with our team here at OnDeckTech!
You can download the update here:
http://www.apple.com/support/downloads/safariupdate201.html
Epilogue: on hurricanes
Here in Chicago at OnDeckTech, we’ve been following the aftermath of Katrina, each contributing individually in our own way, with no less than prayers and some of our team members accepting refugees into their homes. Here’s a link for your consideration.
You can donate to the HSUS Disaster Relief fund, which goes directly to helping rescue animals left behind in the wake of Katrina. Please visit this link if interested:
https://secure.hsus.org/01/disaster_relief_fund_2005?
Got ideas for topics for our monthly newsletter? Have feedback on this newsletter? E-mail me at gray@is.org .
Thank *you*, for reading the OnDeckTech newsletter. And thanks to all of you who listen to our show on Wednesday nights on WGN, kindly visit our websites, participate in our free Mac help forums, and take advantage of our services. We also encourage you to tell your friends and associates about our resources, be sure to read about our paid referral program on our main website!
Mail website: http://www.ondecktech.com
Free Forums: http://forum.ondecktech.com
Archive & Show Notes: http://www.is.org
Free local community website: http://www.wickerpark.com and http://www.bucktown.com
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